We connect you with a range of high-performance broadband and voice packages, supported by the best service and technical support in the UK. We’re one of only two Which? recommended broadband providers.
We have been with Zen for our broadband and telephone for the last couple of years. We are now in the process of moving house and taking Zen with us. The experience in dealing with the move has been excellent.Nothing has been to much trouble from the people we have dealt with. I would highly recommend them to my friends and family.
So i have been with zen fore a while now and i noticed that my speeds were starting unusually slow, 0.5-1.5 mbps and i thought that i would just leave it as there maybe something wrong with my line. A few months later and i contacted zen to find out that my speed has been capped at 2 mbps, and we were not told about this, and now apparently after calling on Thursday i have to wait till Tuesday for the cap to be removed, pretty outrageous, paying £50 a month for 2 Mbps.
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